Friday, February 7, 2014

Damage from shipping – never fun.  As one shipper’s agent lamented “everyone suffers; the manufacturer, the customer & the shipper”.  Manufacturers put warnings and notices about inspecting for damage before signing the Bill of Lading.  Delivery drivers are always rushing..  wanting receivers to sign so they can continue their deliveries.  Shipping companies claim a clear BOL is evidence damage was done by receiver post delivery.  Customers just want their purchase up & running…  Lucifer Furnaces stands behind their heat treating furnaces and ovens … each one custom made-to-order from the ground up.  After a multipoint inspection and thorough testing, our furnaces and ovens are packed for long distance travel; the chamber is bracketed and supported to withstand the shaking of a truck ride, the units are secured to a custom built pallet and wrapped thoroughly with multiple layers of various packing material.  Care is taken to protect the edges; additional crating occurs for reasons including overseas shipping.